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Deloitte Analytics Strategy
 

Analytics is the weapon of choice

 

“What is your information-based strategy? You have more information at hand about your business environment than ever before, but are you using it to ‘out-think’ your rivals?” *

​Like other companies, we can help our clients capture, manage and analyze their data. But only Deloitte has the deep industry expertise, broad analytics capabilities, and deep understanding of decision-makers’ roles to maximize our value – turning everyday information into useful and actionable insights.

What

Analytics is using data to generate insights to make smarter decisions that drive strategy and improve performance. Deloitte Analytics refers to the skills, technologies, applications, and practices for continuous iterative exploration and investigation of past business performance to gain insight and drive business strategy going forward.

A recent study from MIT shows that on average the top performing companies use analytics almost three times as much as lower performing companies in everyday operations and decisions. MIT Sloan Management Review and the IBM Institute for Business Value. Analytics: The New Path to Value How the Smartest Organizations Are Embedding Analytics to Transform Insights Into Action. 2010

What is included in our view of analytics:

Why

Kennedy reports that the U.S. analytics consulting market is growing annually at the rate of 7.5% and will be more than US$8B by 2014. Gartner estimates the global analytics market to be US$50B+ by 2015. The availability of cheap computing, the exponential growth of data, and the increased speed of innovation all make analytics “the next big thing”.

The total global Deloitte Analytics opportunity is estimated at US$5B by 2015. In 2010 we already have about 4% of market share globally with revenues of approximately US$1B.

 
Gartner
Gartner is the leading analyst firm evaluating service providers in the analytics space. They recently published their Magic Quadrant for Global Business Intelligence (BI) and Performance Management (PM) Service Providers. The scope of this research includes BI, analytics, and PM, which Gartner calls their BAP Framework. 
Kennedy
Kennedy has named Deloitte a global leader and the fastest growing Information Management and Analytics consultancy in their Information Management & Analytics Consulting Marketplace 2010-2013: Key Trends, Profiles and Forecasts. View Kennedy toolkit

Who

Deloitte Analytics is a global integrated market offering. It drives substantial value for clients while growing revenue and profitability. Our integrated marketing offering is uniquely positioned to differentiate Deloitte’s service offerings by our unmatched global industry and domain knowledge.

Our people are key to a successful strategy and we currently have about 3,000 practitioners globally that work in Analytics. In order to meet our aggressive revenue targets, Deloitte Analytics will need to have over three times the number of people with analytics skills by 2015. To put this into perspective, it is estimated that at least one in every 25 hires over the next few years will need to have analytics skills.

Talent & Learning
As client demand for analytics grows, so does need for specialized talent. The Talent & Learning team is developing, validating and deploying a specialized competency and talent model as well as a global curricula for each of Deloitte Analytics' core capabilities to build global capacity and rapidly scale to meet market demand. Our Talent & Learning course resources are evolving rapidly. Read more.
Resources for developing practices
Deloitte Analytics teams start from a position of strength across global regions and markets, as we leverage existing resources, subject matter experts and functional expertise. Regional leadership, self-service education and training and support from firms in established markets serve as a platform for emerging markets during the rapid growth of our practice. Connect with Deloitte networks across the globe, find case studies support materials across industries and functions and hhear analytics leaders present thought pieces, predict trends and establish guidelines for practice growth. View additional resources.

How

Addressing "heart of the business" issues is crucial in projecting a highly relevant value proposition to clients, and to retaining and extending our market leadership. Deloitte Analytics will focus our industry expertise, analytics capabilities, and understanding of decision-makers' roles in developing, enhancing, and scaling offerings and solutions across the following domains:

Customer Analytics provides clients with actionable insight on their customers – past, present, and future. These insights often result from forming a single, expansive view of customer relationships and behaviors across previously siloed products and channels. Armed with the new insights, clients can discover previously hidden up-sell and cross-sell opportunities, flag early signals of customer defection, and obtain better returns from marketing campaigns.

Supply Chain Analytics empower clients with insights on demand patterns, supply and distribution networks, and customer service requirements across transactional and operational systems. In a volatile economic climate, and in the context of increasing globalization, analytics can help clients to cut procurement costs, identify anomalies and potential disruptions, forecast demand more reliably, optimize logistics, and gain a holistic view of their entire supply chain.

Finance Analytics help clients to manage performance in alignment with their business strategy. By helping clients get control of their financial data, finance analytics enable clients to model business processes and gain deeper insight into cost and profitability drivers. Plans, budgets, and forecasts become more accurate, and clients can better understand the significance of KPIs - and their true relationship to performance.

Workforce Analytics help employers improve their workforce management processes by linking their HR strategy to analytical techniques. In an ever more diverse and decentralized workforce environment, insights gained from workforce analytics can help managers find ways to recruit – and retain – world-class talent, and address other data-driven workforce challenges such as employee safety.

Risk and Regulatory Analytics help clients to understand their risk exposure better, and to proactively identify and mitigate sources of risk on an enterprise scale. Armed with this information, executive management and boards will be better equipped to navigate challenging economic conditions, and complex legal and regulatory environments, with the insight and foresight that only analytics can provide. >
* Source: Tom Davenport, Jeanne G. Harris (March 2007. Competing on Analytics: The New Science of Winning. Harvard Business School Press).